Onboarding New Clients In Uncertain Times
We help create a competitive advantage with potential clients, new clients, and current clients.
Find Out How We Are Creating Mobile Advantages for Personal Injury Law Offices

Who Is This For?

If you are trying to capture every lead that comes in, close those cases quickly, and avoid mistakes then stick around.
If you think automation can make your Law Office more efficient, you are right.

If you want your data secured, available anywhere, and every action audited, then you are in the right place.
If you are pissed that you missed a case due to a slow signup process, or you didn’t send a demand letter even though you had all the medical bills, then this is for you.

How Zax Law Helps Gutierrez Law Recover $10,000 A Month

Gutierrez's Law Office was losing at least 1 potential client case a month with his old sign-up process. Our Custom Form Builder, Document Storage, and E-Sign allows the ability to text forms.

By never losing a potential client to sign up, we create over $10,000 a month for our first case study. 

Core Concept


Here’s the truth:
It is possible for personal injury firms to be very efficient in signing up and working with clients. Unfortunately, many firms do not have the time to try and figure out how to put all of their existing systems together to make things more efficient. We have dedicated the last two years to solving this problem.

Background Story

Just to give you some background on us. Realformity Solutions Inc. started 7 years ago as a custom software shop that helped companies with really difficult technical problems. We solved problems for Banks, Electrical Contractors, Real Estate Brokerages, Grocery Stores, and film producer in Australia who now provides hosting and filming of immersive virtual tour experiences for educational institutions, the Tasmanian government, and tourism throughout Australia.

In 2019 we decided we were going to create a product that helped attorneys. Right before the pandemic we started the process of figuring out how we could help attorneys with the processes required to run their law practice and interact with their clients. We learned how a personal injury firm works and brought the latest process automation and mobile technology to bear on the problems a typical personal injury attorney faces.

The Advantages Of Signing Up Clients On The First Call

Old Way:
Potential Client calls and has to come into office. 
2 hours - 1 day
Attorney has to drive to Potential Client’s current location. 
Over an hour

Old Result:
Potential Clients could sign with someone else because of the delay in having them signed up.

New Way:
Send the Potential Client a text message while on the phone with them that they can click to sign up.

New Result:
Signing up Clients is 1200% faster and results in never missing a client

Signing docs online is 10x faster and result in increased profits.

Frequently Asked Questions

Will I be alerted when a client signs a document?
A new task will be created for your staff when a document is signed or uploaded to inform your staff that a document should be reviewed.

Where are my documents stored?
Microsoft Azure data centers in South Central Texas and Northern Illinois. We used Geo-Redundant storage which makes multiple copies in our primary data center and additional copies in the secondary data center. Keep in mind that this replication takes time so you may lose up to 5 seconds of work if Texas is struck by a meteor.

Is my data secure?
Microsoft Azure data centers are SOC 2 compliant and we use multi factor authentication for our staff access to production resources. In addition to limiting access to data we maintain audit logs for data access and all of the database data which includes personal information on your clients is encrypted when at rest in the database. All data files including signed documents are encrypted in storage as well. Access to these files is granted on a per request basis and the time the file is available is limited to a small time window. All keys and passwords to access the storage accounts and databases are rotated periodically to ensure that your data remains secure.

The Advantages of Gathering Crash Evidence Effectively

Old Way:
Client messaged photos to personal phones, email over documents and links for big file sizes.

Old Result:
Photos would not be organized and could get lost. Had to save to phone, then email.

New Way
Client sends Crash photos and videos through the mobile app.

New Result
Gathering evidence on a Mobile App is more organized and leads to a stronger case settlement.

Gathering evidence on a Mobile App is more organized and leads to a stronger case settlement.

Frequently Asked Questions

Can the Client upload multiple videos and photos?
Yes, the Client may select and upload multiple videos and photos. The Client may also access their files and media to see what they have submitted. 

Will I have the same features available on Mobile App as I do the Website?
The client has exactly the same features on mobile and the web. The back office app used by staff has all the same features as the web for working with cases and accessing information. The features that are not available in the back office app are the workflow, document, form and report designers. User security can only be updated via the web interface.

The Advantages of Actively Communicating With Clients

Old Way
The old way involved the client calling the office staff. Office Staff have to stop what they are working on to now go look up information about Client Calling’s case. Then has to tell Client information.

Old Result
Office Staff loses a lot of time answering phone calls, updating clients.

New Way
Client Messaging within the app helps the Client have to formulate their thoughts and questions. Your staff responds to each message efficiently one by one, and then can continue on to next task in the office.

New Result
Office saves time not on the phone, does not lose any evidence from case, and will have clients information in same platform as response to the client.

Office saves time not on the phone, does not lose any evidence from case, and will have clients information in same platform as response to the client.

Frequently Asked Questions

Can the Client upload multiple videos and photos?
Yes, the Client may select and upload multiple videos and photos. The Client may also access their files and media to see what they have submitted. 

Will I have the same features available on Mobile App as I do the Website?
The client has exactly the same features on mobile and the web. The back office app used by staff has all the same features as the web for working with cases and accessing information. The features that are not available in the back office app are the workflow, document, form and report designers. User security can only be updated via the web interface.

The Advantages of Daily Pain Being Recorded

Old Way
Clients would call the Office after an appointment and update them on how it went and give them their next appointment.

Old Result
The Client would need to meet with a doctor such as a chiropractor and inform the office of how it is going and their following appointments. The Client would sometimes forget to update, or call too late and forget what the update was from the doctor. When the client would forget to call, the Office Staff would have to call the Client to get the information from them.

New Way
Client logs how they feel daily, submits notes on how it went with Chiropractor through the app, and Adds their next Meeting with Chiropractor on the app. App Alerts Client to update notes after the meeting.

New Result
Office has information logging the pain their client was in and the advice and notes given from the client’s doctor after every visit.

A Mobile Pain Journal helps track a Client’s Doctor’s Appointments, maximizing the insight to your Client’s health.

Frequently Asked Questions

What happens if a Client forgets to update the app on the notes and next appointment?
The Client is alerted after a scheduled appointment to take notes on the visit, and add their next appointment to the schedule. If the office does not add a note or a date, they will be alerted the following day again to do so. If the Client has not added any notes the day after that, your Office Staff will be alerted to message the Client to update their notes and appointments. 

The Advantages of Video Conferencing Clients

Old Way
The old way involves the office staff meeting with the client in person or through communication that could not be recorded. Phone calls would be made to the client and the client could say they did not hear about something.

Old Result
Conversations between staff and client would be forgotten by client or staff. It would take time to meet when some clients would want to wait to have a personable conversation with the attorney.

New Way
Set up an appointment or start a live Video Conference with a Client to meet.

New Result
The office can Video conference remote clients and record any meeting that you want to go back to for evidence gathering.

Video conferencing clients allows for remote communication while evidence capturing.

Frequently Asked Questions

Can I send a Video Message?
Any type of Video Message may be recorded and sent to the client.

Can I attach written notes to the Video Meeting?
Yes you may attach written notes to the Video Meeting. The written notes have the option to only be internal notes, and not shared with the Client.

So as you can see, all you need to do is sign up clients faster, gather evidence efficiently, take notes and communicate on one platform, to win Mobile and Maximize Profits. 

Hard Way

Option one is to hire an app company to develop this, however:
They will quote over $300,000 to develop a Mobile Application for iOs and Android with Data Management. After paying $300,000 the App may not ever work, and additional costs in the $100,000 will be added on to a product that may never be built how you wanted it to work.

Working With Zax Law

You can use Zax Law and achieve a Mobile app - which makes your office faster, organized, and maximizes profit.

Again, this is for Personal Injury Attorneys who want to win on Mobile and Maximize profits, but are struggling with the right platform to take advantage of a society with Smart Phones. 

Features

- Text Based Onboarding
Before, when you wanted to sign up clients, you would have to sign them up in person or through email. But now, you can use text messaging client form and medical authorization to sign up client on the first call without having to worry about someone getting to the case before you do.

-Gathering Crash Evidence
Before, when you wanted to receive crash evidence, you would have to have photos and videos emailed or messaged to your staffs phone numbers. But now, you can use your branded Mobile App to collect photos and videos without having to worry about any evidence being lost.

-Video Conference Clients
Before, when you wanted to meet with a client who could not come in first or wanted to meet soon, you would have to give them a phone call. But now, you can use Video Conferencing to meet with a Client, recording the conversation without having to worry about the client being able to come in. (What other benefits are their to video conferencing? Meet a remote person who couldn't come in. Record a call that you want to have proof you gave information to that person for later. Record a call with a client to make sure you can refer to it later for evidence about their view on the car crash.)

-Pain Journal
Before, when you wanted to receive a Client’s Doctor Bills and appointment notes, you would have to call the Client to see what the doctor said and when the next appointment is. But now, you can use this simple Pain Journal to notify the client and receive their important information without having to worry about the Client forgetting to call and forgetting what was said by the doctor the previous day.

-Client Communication
Before, when you wanted to communicate with the Client, you would have to E-mail them, message on personal phone, or be on the phone with them. But now, you can use the Mobile App to message with clients and meet with them based on appointments they set up through the Platform without having to worry about missed calls, messages or lost documents.

Frequently Asked Questions

What if I think Onboarding my office will be too hard?
Our videos, documentation and tutorials make Onboarding safe and easy. An all paper office would be onboarded in 3 days, with the staff fully trained within two weeks. Onboarding is over 300% faster with Zax Law.

Are there any long term contracts?
There are no long term commitments and you can take your data with you if you decide the product is not a good fit for your firm

How do I know you guys are legit?
We created a piece of software that is composed of over 300K lines of code and the system is currently in use by attorneys. Our team has over 40 years of development experience. Besides, you’re a lawyer if we can’t deliver it will only cost you the filing fees to sue our pants off.

What if I need help on the weekends, will you have support available?
Email support is available 24/7 365 days a year. When we receive your email the email will be triaged and prioritized based on the type of issue you are having. For system errors or in the rare instances of an outage we will be the first to know via our system monitoring solutions that maintain the health of the app. If we are experiencing an outage or system issue you will be notified via our status system. In addition you will also be informed via alerts within the interface if there is a known issue we are working to address.

How long does it take to train my office to use the system?
We have a self service training program that allows you to work as fast or as slow as your schedule allows. It generally takes a day or two for your staff to go thru the several hours of video that will provide them with a general overview of the system. You could technically begin accepting new clients via the onboarding system with less than an hour of setup. We can onboard over 250GB of data a day into the system once you provide us with the client information using our self service onboarding tool and we will keep your files synced until you are ready to cut over.

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